Terms of Service

    Last updated: October 10, 2026

    Agreement to Terms

    By downloading, installing, or using Tell. ("the App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the App. These Terms form a binding agreement between you and Tell. ("we," "our," or "us").

    Eligibility

    You must be at least 13 years old to use Tell. By using the App, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms. The App is intended for couples and adults seeking meaningful conversation prompts.

    License to Use the App

    We grant you a limited, non-exclusive, non-transferable, revocable license to download and use Tell. on devices you own or control, solely for your personal, non-commercial use. You may not copy, modify, reverse-engineer, distribute, sell, or create derivative works from the App or its content.

    Data Usage

    Tell. is designed to minimize data collection. App data — including your favorite cards, preferences, and theme settings — is stored locally on your device and is not transmitted to our servers. Information related to in-app purchases is processed by Stripe in accordance with their privacy and security policies. For full details on how your information is handled, please review our Privacy Policy.

    In-App Purchases

    Tell. offers premium content available through in-app purchases. All payments are processed securely by Stripe, our third-party payment processor. By making a purchase, you agree to Stripe's terms and acknowledge that we do not directly store your full payment card details. Prices and available content may change at any time.

    Refund Policy

    Due to the digital nature of in-app purchases, all sales are generally considered final. However, we want you to be satisfied with your experience:

    • If you experience a technical issue that prevents you from accessing purchased content, please contact us within 14 days of purchase and we will work to resolve it or provide a refund.
    • Refund requests for purchases made through Stripe will be processed back to the original payment method, typically within 5–10 business days.
    • Refunds are granted at our discretion and are not available for change of mind once premium content has been accessed.

    To request a refund, email us at support@thetellapp.com with your purchase details.

    User Behavior Rules

    To keep Tell. a safe and respectful experience, you agree that you will not:

    • Use the App for any unlawful, harmful, harassing, or abusive purpose.
    • Attempt to gain unauthorized access to the App, its systems, or other users' devices or data.
    • Reverse-engineer, decompile, modify, or tamper with the App or its content.
    • Redistribute, resell, or commercially exploit any cards, prompts, or other content from the App.
    • Use automated tools, bots, or scripts to interact with the App.
    • Misrepresent your identity or impersonate another person when contacting support.
    • Use the App in any way that could damage, disable, or impair its functionality for other users.

    We reserve the right to suspend or revoke your access to premium features if you violate these rules.

    Intellectual Property

    All content within Tell., including card prompts, artwork, logos, and design, is owned by us or our licensors and is protected by copyright and other intellectual property laws. Nothing in these Terms transfers any ownership rights to you.

    Disclaimer of Warranties

    Tell. is provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee that the App will be uninterrupted, error-free, or meet your specific expectations. Conversation prompts are intended for entertainment and connection — they are not a substitute for professional relationship, mental health, or medical advice.

    Limitation of Liability

    To the maximum extent permitted by law, Tell. and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App. Our total liability for any claim related to the App is limited to the amount you paid us in the 12 months preceding the claim.

    Termination

    You may stop using Tell. at any time by deleting it from your device. We may suspend or terminate your access to the App or its premium features if you violate these Terms. Sections that by their nature should survive termination (such as intellectual property, disclaimers, and limitation of liability) will continue to apply.

    Changes to These Terms

    We may update these Terms from time to time. Any changes will be posted on this page with a revised "Last updated" date. Your continued use of the App after changes are posted constitutes your acceptance of the updated Terms.

    Contact Us

    If you have any questions about these Terms, please contact us at: support@thetellapp.com